Privacy policy

We take the protection of your private data seriously. Special attention to privacy when processing personal data is an important concern. Personal data is used in accordance with the provisions of the Federal Data Protection Act (BDSG); we are committed to confidentiality.

The protection of your personal data during the collection, processing and utilisation on the occasion of your purchase of an article is an important concern for us. Your data is protected in accordance with the statutory regulations.

All pages of our webshop run via a secure SSL connection (https:// and a green lock in the address bar of your browser window). StaudenOnline.de has been checked and certified by COMODO CA Limited.

Below you will find information on what data is collected as a result of a purchase and how it is used:

General
You can navigate through the offers on our website without providing us with personal data. If you decide to purchase an item and register, you provide us with your personal data by entering the required data or by registering.

Links to other websites
Our websites may contain links to third-party websites that are not covered by this privacy policy.

Disclosure of your data to third parties
The data you provide will be used to fulfil and process your order. The use of your data for the fulfilment and processing of your order includes the forwarding of the data for delivery purposes to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods, to the purchase processing system and, if applicable, the forwarding of your payment data to our house bank. Your data will not be passed on to other third parties. Once the contract has been fully processed and the purchase price has been paid in full, your data will be blocked for further use and deleted after expiry of the tax and commercial law regulations. You have a right to free information about your stored data and, if necessary, a right to correction, blocking or deletion of this data. You can object to the use of your data at any time without incurring any costs other than the transmission costs according to the respective basic tariffs. When you visit our website, information about the access (date, time, page viewed) may be stored on our server. This data is not personal data, but is anonymised. It is analysed by us exclusively for statistical purposes.

Use of data when registering for the e-mail newsletter
If you subscribe to our newsletter, we will use the data required for this or separately provided by you to regularly send you our e-mail newsletter in accordance with your consent. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter.

Use of data for e-mail advertising without newsletter registration and your right to object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products to those you have already purchased from our range by e-mail. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

Cookies
We use cookies on our website to make your visit to our website more attractive and to enable the use of certain functions. These are small text files that are stored on your computer. Most of the cookies we use are deleted from your hard drive at the end of the browser session (so-called session cookies). Other cookies remain on your computer and enable us to recognise your computer on your next visit (so-called long-term cookies). Our partner companies are not permitted to collect, process or use personal data via our website using cookies.
You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Use of Google Analytics for web analytics
This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc.(www.google.de). Google (Universal) Analytics uses methods that enable your use of the website to be analysed, such as so-called ‘cookies’, text files that are stored on your computer. The information generated about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymisation on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. The anonymised IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser plugin, you can click this Link, to prevent Google Analytics from collecting data on this website in the future. An opt-out cookie will be stored on your device. If you delete your cookies, you must click the link again.

Use of Hotjar for web analysis
This website uses Hotjar, a web analysis service provided by Hotjar Ltd, to collect and store data from which user profiles are created using pseudonyms. These user profiles are used to analyse visitor behaviour and are evaluated in order to improve and tailor our offering. Cookies can be used for this purpose. These are small text files that are stored locally on the site visitor's computer and thus enable us to recognise them when they visit our website again. The pseudonymised user profiles are not merged with personal data about the bearer of the pseudonym without the express consent of the person concerned, which must be given separately. You can object to the collection and storage of data for the purpose of Hotjar web analysis at any time with effect for the future by clicking on https://www.hotjar.com/opt-out.

Use of Facebook, Google+, Pinterest, Twitter and Instagram plugins
Social plugins (‘plugins’) from the social networks Facebook, Google+, Pinterest, the microblogging services Twitter and Instagram may be used on our website. These services are offered by the companies Facebook Inc, Google Inc, Pinterest Inc, Twitter Inc and Instagram LLC (‘providers’).
Facebook is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (‘Facebook’). An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins
Google+ is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’). An overview of the Google plugins and their appearance can be found here: https://developers.google.com/+/webt
Pinterest is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (‘Pinterest’).Pinterest plugins and their appearance can be found here: https://developers.pinterest.com/docs/getting-started/introduction
Twitter is operated by Twitter Inc, 1355 Market St, Suite 900, San Francisco, CA 94103, USA (‘Twitter’). An overview of the Twitter buttons and their appearance can be found here: https://dev.twitter.com/web/overview
Instagram is operated by Instagram LLC, 1601 Willow Road, Menlo Park, CA 94025, USA (‘Instagram’). An overview of the Instagram buttons and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges
When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the servers of Facebook, Google, Pinterest, Twitter or Instagram. The content of the plugin is transmitted directly to your browser by the respective provider and integrated into the page. By integrating the plugins, the providers receive the information that your browser has accessed the corresponding page of our website, even if you do not have a profile or are not currently logged in. This information (including your IP address) is transmitted directly from your browser to a server of the respective provider in the USA and stored there.
If you are logged in to one of the services, the providers can directly associate your visit to our website with your profile on Facebook, Google+, Pinterest, Twitter or Instagram. If you interact with the plugins, for example by clicking the ‘Like’, ‘+1’, ‘Pin it’, “Tweet” or ‘Instagram’ button, the corresponding information is also transmitted directly to a server of the provider and stored there. The information is also published on the social network, on your Pinterest, Twitter or Instagram account and displayed there to your contacts.
The purpose and scope of the data collection and the further processing and use of the data by the providers as well as your rights in this regard and setting options to protect your privacy can be found in the providers' data protection notices.
Data protection information from Facebook: http://www.facebook.com/policy.php
Data protection information from Google: https://developers.google.com/terms/api-services-user-data-policy
Data protection information from Pinterest: https://about.pinterest.com/de/privacy-policy
Data protection information from Twitter: https://twitter.com/privacy
Data protection information from Instagram https://help.instagram.com/155833707900388/
If you do not want Google, Facebook, Pinterest, Twitter or Instagram to assign the data collected via our website directly to your profile in the respective service, you must log out of the respective service before visiting our website. You can also completely prevent the plugins from loading with add-ons for your browser, e.g. with the script blocker ‘NoScript’ (http://noscript.net/).

Questions / comments
If you have any questions about the collection, processing or use of your personal data, or if you wish to request information, correct, block or delete data, please contact us at:

StaudenOnline.de / Kwekerij Heutinck BV
Wessel van Eijlllaan 3
7271 NT  Borculo
The Netherlands

E-mail: info@staudenonline.de
Telephone (Netherlands): 0031 545 725 000